The P.L.A.N. Dreamers Collective (“The P.L.A.N. Dreamers Collective,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, subscribe to communications, or otherwise interact with our online store.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name

• Billing and shipping addresses

• Email address

• Telephone number

• Order and purchase information

• Product selections, sizes, colors, and quantities

• Customer-account information, if customer accounts are enabled

• Messages, questions, reviews, or other information submitted through contact forms

• Email-marketing preferences

• Information supplied when reporting a damaged, defective, incorrect, lost, or missing order

Payment Information

Payments are processed through third-party payment providers, such as Squarespace Payments, PayPal, and Apple Pay.

We generally do not receive or store your complete debit- or credit-card number. Payment providers may collect and process your payment information according to their own privacy policies and security practices.

Information Collected Automatically

When you visit our website, Squarespace and other authorized service providers may automatically collect information such as:

• Your Internet Protocol address

• Browser type

• Device type and operating system

• General location derived from your IP address

• Referring website

• Pages viewed

• Links clicked

• Search activity

• Dates and times of visits

• Shopping-cart and checkout activity

• Information about how you navigate and interact with the website

We use this information to operate the website, understand customer activity, improve website performance, prevent fraud, and support the shopping experience.

2. How We Use Your Information

We may use personal information to:

• Process, fulfill, and ship orders

• Send order confirmations, receipts, shipping notices, and tracking information

• Communicate about an order, return claim, shipping concern, or customer-service request

• Verify transactions and help prevent fraud

• Maintain customer accounts, when applicable

• Provide and improve our products, services, and website

• Analyze website traffic, sales, and customer engagement

• Remember shopping-cart selections and website preferences

• Send promotional emails when you have subscribed or otherwise agreed to receive them

• Administer promotions, discounts, or special offers

• Enforce our policies and protect our legal rights

• Maintain business, tax, financial, and transaction records

• Comply with applicable laws, regulations, legal processes, and government requests

We will not use your personal information for materially different purposes without providing appropriate notice or obtaining consent when required.

3. Email Marketing

If you subscribe to our email list, we may send you information about new products, restocks, promotions, special offers, brand updates, and other news from The P.L.A.N. Dreamers Collective.

You may unsubscribe at any time by clicking the Unsubscribe link included in a promotional email. Unsubscribing from marketing emails will not prevent us from sending transactional communications concerning an order, payment, shipment, or customer-service request.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small files or pieces of data stored on a visitor’s device.

We may use:

• Necessary cookies to operate the website, maintain security, support customer accounts, remember shopping-cart contents, and complete checkout.

• Analytics and performance cookies to understand website traffic, visitor activity, and website performance.

• Functional cookies to remember choices and improve website features.

• Marketing cookies, if enabled, to measure advertising performance or provide more relevant promotional content.

Squarespace, our website-hosting platform, places necessary cookies that allow the website and its commerce features to function. Depending on our settings and the services connected to the website, Squarespace or third-party providers may also place analytics, performance, or marketing cookies.

Where required, nonessential cookies will be used according to the choices you make through our cookie banner. You may also manage cookies through your browser settings. Blocking necessary cookies may prevent certain website features, including the shopping cart or checkout, from working properly.

5. Squarespace

Our website is hosted by Squarespace. Squarespace processes certain visitor and customer information on our behalf to host the website, provide analytics, operate commerce features, maintain security, and support website functionality.

Squarespace may collect information about browsers, devices, networks, IP addresses, referring pages, website usage, shopping activity, and transactions. Squarespace’s handling of this information is governed by its applicable terms and privacy policies.

6. How We Disclose Information

We may disclose personal information to service providers that perform services for our business, including:

• Squarespace, as our website-hosting and commerce platform

• Payment processors

• Shipping carriers and fulfillment providers

• Printing or production partners, if applicable

• Email-marketing providers

• Analytics and website-performance providers

• Fraud-prevention and security providers

• Professional advisers, including accountants, attorneys, and tax professionals

• Government authorities when required by law

These providers may access information only as reasonably necessary to perform their services or satisfy legal obligations.

We may also disclose information:

• To fulfill an order or customer request

• To investigate suspected fraud, security threats, or policy violations

• To protect our business, customers, property, or legal rights

• In response to a subpoena, court order, government request, or other legal process

• In connection with a merger, acquisition, financing, reorganization, sale of assets, or transfer of the business

We do not sell personal information for money. However, certain analytics or advertising activities—if enabled—may be considered “selling,” “sharing,” or targeted advertising under some state privacy laws. Where applicable, you may have the right to opt out of such activity.

7. Shipping and Order Fulfillment

To fulfill your order, we may provide your name, shipping address, contact information, and relevant order details to shipping carriers, printing partners, or fulfillment providers. These providers use the information to prepare, ship, track, and deliver your purchase and to address delivery problems.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions and provide customer service

• Maintain business and financial records

• Meet tax, accounting, reporting, and legal requirements

• Resolve disputes

• Prevent fraud

• Enforce our agreements and policies

Retention periods may vary depending on the type of information, why it was collected, and applicable legal requirements. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Our website uses Squarespace’s security features, including encrypted connections where available. Payment transactions are handled through authorized payment processors.

No method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate personal information

• Request deletion of certain personal information

• Request information about how your personal information is used or disclosed

• Opt out of certain uses or disclosures

• Withdraw consent when processing is based on consent

• Opt out of marketing communications

• Receive a portable copy of certain information

• Appeal our response to a privacy request, when applicable

• Exercise your privacy rights without unlawful discrimination

These rights are not absolute and may be subject to legal exceptions. For example, we may need to retain certain transaction records for tax, accounting, fraud-prevention, or legal purposes.

To submit a privacy request, contact us at [insert privacy or customer-service email address]. Please include “Privacy Request” in the subject line and provide enough information for us to identify your records and understand your request.

We may take reasonable steps to verify your identity before completing a request.

11. Do Not Track and Opt-Out Signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to these signals, our website may not respond to traditional Do Not Track settings.

Where required by applicable law and supported by our website technology, we will honor recognized browser-based opt-out preference signals.

12. Children’s Privacy

Our website and products are intended for a general audience and are not directed toward children under 13 years of age. We do not knowingly collect personal information directly from children under 13 without verifiable parental consent.

If you believe a child has provided personal information through our website, please contact us so we can review and address the matter.

13. Third-Party Websites and Services

Our website may contain links to social media platforms, payment services, shipping providers, or other third-party websites.

We do not control and are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing personal information.

14. Visitors Outside the United States

The P.L.A.N. Dreamers Collective operates from Mississippi, United States. If you access our website from another country, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Data-protection laws in these locations may differ from those in your country.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, service providers, or legal obligations.

When we make changes, we will revise the effective date shown at the top of this policy. Material changes may also be communicated through the website or by other appropriate means.

Your continued use of the website after an updated policy becomes effective constitutes acknowledgment of the revised policy.

16. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

The P.L.A.N. Dreamers Collective